Apartments2book Terms & Conditions

Privacy Policy Cookies
We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

Terms Of Website Use
This Agreement is between Apartments2book Ltd, Registered office, 87a high Street, The Old Town, Hemel Hempstead, Hertfordshire. HP13AH. (referred to as “us”“our”or “we”in these terms) and the visitor to our website (referred to as “you”or “your”in these terms).

Terms of Use
You may use this website providing you agree to these terms of use. If you do not agree to these terms of use, you must not use this website. If you use the website, you will be deemed to have accepted these terms.
We reserve the right to change these terms of use by posting any changes on the website. The new terms will be effective immediately they are posted.
The properties have provided us with all the content and our solely responsible for its accuracy.

We act as agents for the owners of the accommodation which we describe on this website and in other material which we may supply to you. Any booking made through us gives rise to a contract between you and the owner of the apartment accommodation.
The terms of the contract with the owner of the apartment accommodation, including terms relating to cancellation and payment, will be set out in your booking confirmation.

We have taken all reasonable care to ensure that the information contained in this website is accurate and up to date. However, we cannot guarantee that all the information on this site is accurate and we do not give any warranty, condition, guarantee or representation, express or implied, relating to information contained on this website or on any website to which it is linked.
Further, we do not warrant that our website will be free of error or that the website and the server are free of computer viruses or other harmful applications.
This does not affect your statutory rights as a consumer.

Links to other sites
We may, from time to time, provide links to other website's. The linked sites are not under our control and we explicitly state that we are not responsible for the contents of any linked site. The links are provided for your convenience and any such link does not simply endorsement by us of the site or of any association with the operators of the site.

Use of Material
When you obtain access to our website, your computer downloads a copy of the material on this website. By obtaining access to our website, you agree that you will use the material for your personal use only. You agree not to use the material for any commercial purpose.
Our website and all of the related pages, including content, software, code, graphics, or other material contained in this website is owned by us and is protected by copy right, trade marks, service marks or other proprietary rights and laws. Unauthorized used of any copyright material, trademarks or any other intellectual property without the express written consent of the owner is strictly prohibited.

Privacy Statement
We have a firm commitment to your right to privacy. This is why we have set out these privacy guidelines. They may need to change from time to time and we will post changes to this page when necessary.

Who we are
This website is owned and controlled by Apartments2book Ltd, Registered office, 87a high Street, The Old Town, Hemel Hempstead, Hertfordshire. HP13AH. Apartments2book.Com Ltd is registered in England and Wales. Our telephone number is (**44) 20 3174 1762. If you wish to raise matters relating to privacy with us, please contact Martyn Lawson by telephone or e-mail. Apartments2book.Com Ltd has notified the Office of the Information Commissioner under the terms of the Data Protection Act 1998 that it may obtain information about data subjects.

Information gathered by us
You will appreciate that we need to gather some personal information from you when you use our services. The full details of the information we need is set out on the customer request form. This information is collected lawfully and in accordance with the Data Protection Act 1998. This information is used to provide you with information about available accommodation and to make bookings on your behalf with the owners of accommodation. We do not send marketing material to you unless you request information from us.
The information that is gathered from visitors to this site is not sold, made available to or otherwise distributed to third parties except for the purposes set out above, except where disclosure of the information is required by law.
If you wish to know what information we hold on you, please contact us. We will only send this information to the e-mail address we have on file unless you send us your postal address and ask us to send the information to you at your postal address.
If you ask us to remove your personal information from our database or you ask us to amend or change the information we hold about you, we will remove or amend any such information on your request.

Limitation of Liability
In the case of a person who does not deal as a consumer, we shall not be liable to you, whether in contract, tort (including negligence and breach of statutory duty), strict liability or otherwise howsoever, for any loss of profit, business, contracts or revenues, or for any special, indirect or consequential damage of any nature whatsoever arising directly or indirectly out of your use of our website.
In the case of a person who deals as a consumer, we shall not be liable to you:

(i) for losses which were not foreseeable to both you and us when we agreed to provide you with information or, where you asked us to book accommodation for you, at the time when we booked that accommodation;
(ii) for losses which were not caused by any breach of contract or breach of duty on our part;
(iii) This does not apply to any liability for injury to or death of any person, for which no limit applies within the jurisdiction of England and Wales.
This does not affect your statutory rights as a consumer.
If you enter our website, you agree that this clause relating to limitation of liability is reasonable and that it reflects the nature of a website. In particular, the nature of our site is merely an introduction to our company and the services we offer and, as a result, our website merely acts to provide basic information.

Any complaints must be brought to the attention of the accommodation management immediately so they have every opportunity to try and resolve the problem there and then. If the problem is not resolved, please contact our Company to report the complaint. In the unlikely event of the problem still remaining, please ensure you get a signed note / letter from the property with details of your complaint. If you fail to follow this procedure we can not be held responsible, as some properties will refuse to deal with any complaints that have not been notified while staying at the property. If the matter can not be resolved at the property and you are still dissatisfied, a letter of complaint needs to be received by us within 7 days of your return and we will reply in writing within 28 days of receipt.

Cancellation policy
The cancellation policy varies according to property, but in any case will be detailed in your booking confirmation. Mostly, the policies are very similar to hotel policies. However, please keep in mind that apartment properties do not oversell their inventory and many are small, and are unable to re book " space " as quickly as a large hotel.

These terms of use shall be governed and construed in accordance with the law of England and Wales and be subject to the exclusive jurisdiction of the courts of England and Wales.
If any term is held to be invalid, unlawful or unenforceable, it shall not affect the enforceability of any the remaining terms, so long as the contract is capable of continuing in force without the said term.