Apartments2book Rome Reviews


Hello Martyn

Thanks for your email,

Overall :

We have used Apartments2book for bookings in London, New York, Rome, Florence and Venice now. On every occasion it was an absolute pleasure dealing with you Martyn. From quick responses to queries to suggesting the best apartment to meet our requirements I couldn't have asked for better service. Thank-you. I would not hesitate in booking with you again!

Specifically on this trip:


Really good location – close to Campo Di Fiori with plenty of restaurants. We were able to walk to most places or if not a 10 Euro taxi pretty much covered it which for 4 people wasn't bad at all. 19 Campo di Fiori Apartment Residence

The apartment owner was really helpful showing us round when we arrived. Plenty of space for us to relax at the end of a busy day sightseeing!


Again really good location – just a short walk from the Ponte Vecchio. Plenty of character in this apartment including a secret door to the upstairs 2nd bedroom much to the delight of my sons! 15 Palazzo Oltrarno Apartments

The owners provided a welcome note and a gift of fruit, wine and chocolates which didn't last long and was a nice touch.


Fabulous location – we had 2 balconies overlooking a quiet canal and were able to watch the gondolas go by which was rather special when we saw a marriage proposal! I think she said yes!

Apartment was very spacious and had a great kitchen area. We were also provided with small sachets of beauty products that were made locally which were lovely! We had a fabulous time in Italy and all went smoothly, so thank-you for all your help.

Kind regards,

April 2014

Hello Martyn,

Now that I am settled back at home I wanted to share my thoughts about the stay we enjoyed 17 Rome Apartment Residence in Rome. After a somewhat rocky start what with snowstorms, rescheduled flights, failed telephone communications and a late arrival, all was smooth sailing from then until our departure. I told Masimililano that I thought the apartment there was perfect for me. I was concerned about a restaurant nearby when in fact there were many along with various other shops and services. Add to that the very short stroll over to St. Peter's and 15 more minutes to the metro, we were very well situated. There was a fermata just across the street so we could easily go anywhere at any time of the day or night. The heavy doors leading to the street kept the traffic noise out and our ground floor apartment was so convenient.

I was happy that you advised against taking the place over in the very touristy section as I soon recognized that it would not have been pleasant or attractive for me. Thank you for your always-dependable advice in helping me to find the place that was right for me. My granddaughter and her friend enjoyed their stay and now consider themselves world travelers. Again, my thanks for all your kind assistance.

Best regards,
Virginia Collins

March 2014

Excellent location, friendly and helpful staff, great flat 14 Piazza Navona Apartment Residence The flat is located about 5 min. from Piazza Navona on a quiet street, there are "pizzerie" and restaurants nearby. It is in an old building but recently refurbished with good state, preserving old features and adding modern appliances. Fully equipped.
Buffet breakfast is served, coffe is delicious and made for you on demand. Staff cannot be friendlier. They are always ready to help you out. It was a wonderful experience altogether.

Jorge from Argentina

May 2013

Hi Martyn,

I would like to thank you for your help with our booking in Rome 19 Campo di Fiori Apartment Residence 2 weeks ago.

The apartment was great. Perfect location, room enough for all of us, comfortable, clean. Highly recommended!!


Hello Martyn,
My thanks to you and to Maria for offering the apartment at 3 Apartment Residence Vatican City in Rome. It turned out to be the perfect fit for me, and I enjoyed a terrific vacation. The staff, Paola, Ferdinand and Raphaele were extremely helpful and kind. The place was very comfortable and convenient to so many things. We were next door to the vatican where I enjoyed visiting every day or so. A great feature at the residence was the breakfast time each day, provided with my rental. It was a great time to meet other guests and I made new friends during my stay. Though being west of the Tiber does put one at some distance from the center of Rome, I found the bus, metro and taxi service very efficient. An added benefit was that I walked a great deal as there are so many things to do, many far apart. I had not been in Rome since 2001 so enjoyed this revisit. The people of Rome are quite friendly and I love the food, so the atmosphere was always pleasant. Last of all, the sun was shining every day except two during my entire stay. The weather was perfect. Thanks for finding the perfect property for me.

Best regards
Virginia Collins Spring Valley, IL 61362 USA

Stayed in 12 Living in Rome apartment. Great location, very central to Rome. Away from traffic but not street noise due
to tourist area, particularly Saturday night (Godfather music to the early hours from buskers). Apartment a little run down- doors don't shut etc. but very large in size. Some crockery and non stick fry pans etc. desperately need replacing. Overall good and Amedeo was kind and helpful. We had a pleasant stay here in Rome.

Suzanne Morland

Dear Martyn Lawson,
We had a great time with my wife at 17 Rome Apartment Residence, the location was perfect and we enjoyed the atmosphere all around. The receptionist waited our late arrival and gave us an excellent detail of all the alternatives available for us. Will definitely return.

Best Regards
Hugo Montagnani

Hi Maria,
We have just returned from our trip to Europe and I wanted to thank you very much for organizing everything for us. 19 Campo di Fiori Apartment Residence The apartment was absolutely wonderful, so clean and central, and Cristina was so accommodating and welcoming. We had three fantastic days in Rome and have come back to South Africa with very happy memories.
This is the 3rd time we have used Apartments2book, and we'll definitely use your company again when we travel in the future.

Many thanks

We had a wonderful stay at 19 Campo di Fiori Apartment Residence in Rome. The apartment was beautiful, clean, well laid out and stocked with all the cooking utensils we required. The rooftop balconies were a great place to sit and watch the sun set over Rome The location is fantastic for getting into Rome life - right near the Campo de' Fiori markets, and walking distance to all the sights of Rome. We loved it and will be back again for a longer stay.

Peter Brisbane, Australia

I have stayed in this place previously and loved it. 6 Residence Via Nazionale It has a perfect walking location to many of the sightseeing attractions. That is why I requested it again. The funny thing is last time I requested a two bedroom and they gave me room 301. This time I requested a 1 bedroom and I received room 301 again. So I felt I had a little added bonus this time! The staff at the front desk is very helpful and the complimentary breakfast was great. A large variety of food to choose from. I would highly recommend this place.


We had a very enjoyable stay in Rome 12 Living in Rome. We really enjoyed the flat and the location was wonderful. Let me make a few suggestions.
1. I would be nice to provide some of the staples of a place, i.e. extra rolls of toilet paper, paper towels, perhaps a little box of laundry detergent, some trash bags for the kitchen trash can. I would have been nice to not have had to go find these things right away. Also, there were no dish towels or dish cloths and just one old sponge used for cleaning that needed to be replaced.
2. The kitchen fittings left a lot to be desired. The knives were not sharp at all. The place needs a couple new knives and some kitchen shears. Also, the pans were very old and the non-stick coating was coming off which can be harmful. I think it would really benefit if the owner would invest in a couple of things like that. It wouldn't need to be top of the line stuff, just stuff that actually worked would be fine.
Other than that, the place was great. Very clean when we got there. No bugs or any thing crazy like that. The travel cot that was there was really nice. There were lots of extra blankets which was nice and lots of bath towels. We also really appreciated all of the maps and things that were in the apartment. Those proved to be very helpful!

Brannon Ellis

3 Apartment Residence Vatican City ideal location with great views of St. Peters. Close to all facilities and to metro. No hidden extras in the pricing.
Website easy to navigate around. Would certainly use again - website and apartments.
And would appreciate hearing of other offers that you have.

Anita Donnelly

Hello Martyn,
Thank you for your concern, this is the second time we have booked apartments with your company. We have also recommended your company to other friends and family. So, our apartment in Rome were very central, 2 Residence Vatican Museum very clean, and safe, however, the room we booked, i must say (studio for two), was verging on claustrophobic... mind you we didn't spend allot of time there but it was very hard for my husband (who is a large man!) and myself to manoeuvre around the apartment and would only recommend it for one person really. Also, the staff were very pleasant, however, we were misinformed on Wednesday morning by one young chap at reception; we were double checking with him that the pope was attending St. Peters square that morning, he informed us 'No. he wasn't'.. having got up at just before 7am to make our way to the Vatican to attend the popes audience we were quiet disappointed (as we had been told before we left Ireland he would be there on the Wednesday morning) but, we were more disappointed to realize in fact he was there and had just left when we arrived!!! Apart from than, we had a pleasant stay, and will definitely be booking with you again. Thank you once again for your concern.


Hi Mr .Lawson
I recently stayed at the 3 Apartment Residence Vatican City Apartments in Rome and I must 'CONFESS' that I had a very nice time. The staff was very friendly, the apartments were very clean and the location was excellent.
I will definitely go back to visit.

Thanks. God Bless
Ms. Mabel Chibututu

Mr. Lawson,
We were very pleased with the location of the apartment. 12 Living in Rome It was far enough away from the larger, busy street
Corso Vittorio Emanuele to not get the street noise and it was ideally located near Campo de Fiori. Plenty of sleeping accommodation for the family of 4. It did not have a hair dryer, but the manager had one delivered the very next day. Plus, our only baggage checked and lost by the airline was finally delivered to the apartment managers office and then delivered to our apartment. Outstanding service. The only bad issue that we had about the apartment was that it only had 1/2 roll of toilet paper upon arrival. We had to search for a shop the next day for toilet paper. Otherwise, our stay was wonderful and the local manager, Mr. Amadeo, was very helpful.

Carl and Mary Bodkins

Hi Martyn,
Just a few comments.
My booking through Mariella was very easy and I found her very helpful.
3 Apartment Residence Vatican City apartments are very nice and very spacious. Location not too bad - beside the Vatican but a bus ride away from centre of Rome City.
The staff were extremely nice and extremely helpful. They gave us a lot of information about places to visit and the best ways to get there. Breakfast on the rooftop was a very pleasant experience for us as we are not use to weather that will permit this.
The apartments are very clean and tidy and are cleaned daily.
If I were to have a complaint it is only that the Satellite TV channels are all in Italian. I was expecting to have some in English.
Thanks for all your help.

Dear Mr Lawson,
I am indeed very pleased to reply to your email re our recent stay at the 3 Apartment Residence Vatican City in Rome. We could not of been more pleased with the apartment and also the staff. The apartment had everything we needed and was lovely and clean. It was in a great position and we were able to do so much sightseeing without any problems. The fact that it is so close to St.Peters was wonderful. The staff were so helpful and friendly and nothing was a problem for them. They made us feel so welcome and we particularly loved the buffet breakfasts. Next time we visit Rome we will definitely want to stay again.

Best Regards
Lynette Philpott

Dear Mr. Lawson,
We enjoyed our stay in Rome and found the apartment to be very comfortable 4 Roman Forum Apart-Hotel secure and spacious even though the furniture was a little dated. It was perfect for a family . The location was excellent and provided easy access to many of the main sights. We particularly enjoyed the restaurants behind the apartment building and the hotel staff were extremely helpful and courteous. The booking process was very easy that we would not hesitate to use your company again.

Kind Regards
William Wright

Dear Angie
6 Residence Via Nazionale was absolutely wonderful. It was a truly beautiful hotel/residence with most elegant apartments. The staff were helpful and friendly (24 hour reception) and an excellent breakfast was served in the dining room. The hotel is wonderfully situated just off Via Nazionale with a nearby supermarket, bus stops, and the possibility of walking to many of Rome's attractions. We would definitely go back!

Valerie Rhodes

Hi Martyn,
My family and I would like to thank you for the fantastic accommodation at the 4 Roman Forum Apart-Hotel Rome. We have stayed in serviced apartments in other major cities around the world, but have never seen apartments that were as big, or as well maintained.
The front desk staff (especially Luigi and Walter) were excellent. They were kind enough to book taxis for us, recommend modes of transport to/from our destinations, and help order our meals over the phone (because we could not speak Italian).
We were also pleasantly surprised by the breakfast room. The pastries, cereal, fresh fruit and beverages were continually restocked, and were absolutely delicious. Overall, we loved our stay, and will tell all our friends about your accommodation.

Thank you
Allan Randle

7 Luxury apartment hotel Fantastic experience. Great location, excellent quality accommodation, baby sitting service was professional and much appreciated, staff very helpful.

We stayed in apartment E-4 in 3 Apartment Residence Vatican City for 4 nights. It was a 2 bedroom ground floor apartment that was very acceptable to us. Despite some early confusion (only expecting 4 / beds only made up for 3 / we had 5!) things soon got on track. Staff were extremely helpful and location to town very good, Drawbacks were noise from adjoining railway (not mentioned in site) and failure to advise of additional parking costs when booking. We would also recommend you provide guests with a nearest cross street when using sat nav as their are 2 3 Apartment Residence Vatican City All in all would rate say 7/10.

Doug (Australia)

Dear Martyn
We enjoyed our stay on Rome immensely. 14 Piazza Navona Apartment Residence The apartments were comfortable for the seven of us and the location near the Piazza Navonna was great. If the apartments had been air conditioned it would have been perfect. In all we loved our stay and hope to return again. When we do I would certainly use your services again.

Joseph Gentile

We just recently returned from our stayed at the14 Piazza Navona Apartment Residence Rome. The place was terrific because not only was it clean and comfortable, but it was a fantastic location. We were able to walk to all the wonderful sites in Rome and had everything we needed close at hand. The morning market at Campo di Fiori just a couple of blocks over was great. You and Stefano were very helpful and most gracious. We would highly recommend your services and apartments to other friends and hope to return ourselves before too long.

Connie Santilli

We were delighted with the apartment 4 Roman Forum Apart-Hotel It was clean and comfortable, and is in a great position in Rome. The staff were incredibly helpful and friendly, and even organized a baby sitter for us on night I would definitely stay here again, and would check out your apartments in other cities. We are very happy customers!
Chris Groves This was my third experience at using Apartments2book and will definitely use them again. The staff has always been very helpful and easy to communicate with. I have recommended to many friends and will continue to do so.
The apartment in Rome 4 Roman Forum Apart-Hotel was fairly basic but it was clean and located in a convenient area so we could walk to the Trevi Fountain, Spanish Steps and other local attractions. I preferred the apartment I used last year in Rome and requested again this trip, but this one was just fine and their staff was accommodating. The two restraints located behind the building were very nice and I would recommend them.
We're already starting initial plans for another girls trip next year - maybe Spain. So I'm sure you'll be hearing from me again. I think finding this link on the web was one of the best finds I've had in years!

Great job

The apartment was excellent 23 The Roman Lodgings and met our needs as a family. It was cleanly presented, comfortable and everything worked well. We would not hesitate to use your company again.

Annie Riickard

Great value! Nice, clean, neat and cosy apartment, great location! 100% satisfaction! 12 Living in Rome

Mr Zinoviy Bogachek

Dear Martyn,
We loved both the Rome 4 Roman Forum Apart-Hotel and the Florence 5 Residence Piazza Duomo accommodation. The staff at both places were quite helpful and did everything they could to make our stay more enjoyable. We even moved furniture from 1 room to another so we could all have dinner together in Florence. The Florence staff even special ordered croissants every morning for us. We thought the breakfast in Rome was a bit high; Florence was quite reasonable. Our only suggestion would be to provide a detailed map or directions with the exact location of the hotel. We had booked a night in Venice through another company and they even had restaurant suggestions along with very detailed directions. We would certainly recommend your website to anyone and we were very pleased with the caliber of the apartments. Thank you so much for all the trouble you took to make sure we would be in the same hotels as my brother. I really appreciated you thoroughness.

Thank you again
Pat & Jim Briody

Hi Martyn
I have just been checking my old emails and I cannot remember if I replied to you or not - apologies if I did not.
I was very impressed with Mariella, the lady I dealt with - she was extremely helpful and polite despite my numerous queries! I was also impressed with our apartment 3 Apartment Residence Vatican City the staff were really lovely and the apartment itself was beautiful. I was very pleased to find that it matched the description on your website exactly. My friends and I had a wonderful holiday.
I have in fact just recommended your website to a friend of mine who is visiting Rome in the near future.
Please do not hesitate to contact me if you have any queries.

Kind Regards

Mr. Lawson
We were very pleased with our rental at 12 Living in Rome The location in Trastevere was perfect--we not only enjoyed the nearby neighbourhood, but also found we could walk from there to most sites we wanted to visit in the city, such as the Vatican, Piazza Navona, the Forum, etc. By the end of our stay we had met several people on our vicolo and in the neighbourhood and felt very welcome and at home. We still find ourselves listening for the church bells...
The apartment itself was bright and comfortable; we felt it was a very good value. (Even though we expected them, the three flights of stairs were daunting at first; but we decided the extra steps allowed us to eat more gelato!) Amedeo was very helpful and nice, as was his associate. We have two small suggestions for the apartment: The couch should be replaced soon; the springs have seen better days long ago and it's hard to sit comfortably. Also, tell the renters where to take trash and/or post a list of trash/recycling collection days to aid in housekeeping. We would definitely recommend your service to our friends and will use it if we come to Rome again. Feel free to post any of our comments.

Peg Finucane and Bob



My family and I were extremely pleased with your service. You were very responsive to my inquiries and provided us with very desirable choices of apartments in Rome. You understood our needs and found places that would accommodate our needs. Our apartment 4 Roman Forum Apart-Hotel was in a very desirable location - we could walk to every place we wanted to see. The apartment was well maintained, comfortably furnished, and provided the space we needed . The staff were very helpful and very cordial. Your services allowed us to have a very enjoyable vacation in Rome. We will certainly use your services again and will highly recommend them. You were recommended to us and we are glad that we contacted you.

Dear Mr Lawson
4 Roman Forum Apart-Hotel was a fine hotel. The staff were very friendly, more than helpful and very approachable. It is very slightly out of the centre
but this was fine. It is set back from a busy road but we could not hear any traffic noise - a true bonus in Rome!
The only down side was the breakfast area which was very small indeed - seating for about 6 people only.
If you would like any further information please let me know.

June Wilson

Hi Martyn
I don't know if you received my email before, There were four of us that stayed in Rome 6 Residence Via Nazionale and it's unanimous, we'll look to stay at your properties every time! No more hotels for us. We loved the room and the location was PERFECT!! The staff was very helpful, and we loved the entire experience. Travelling with 4 women and being able to stay together (instead of two separate hotel rooms) really enhanced the trip.
I have already been asked by many of my friends for your website so they can start using you for their International travel. &I'm almost afraid to give it to too many people in fear that when I'm ready to use it again, everything will be booked!
Thanks for much for such an awesome experience. You will definitely be hearing from me again
p.s. Mariella is outstanding to work with. She is very professional yet very friendly and helpful. Please give her my best regards.

Cindy Ballantyne

4 Roman Forum Apart-Hotel The apartment was well located for what we wanted for our first time in Rome - adjacent to the historic centre, but also easy walking distance to restaurants in Trastevere, and shopping areas. The service was very friendly and helpful.

Thanks for your assistance
Steve Smith

Dear Martyn
Just to let you know that we had a wonderful holiday, the apartment was fantastic and the staff were very friendly and helpful. We are planning to go back to Rome again this year sometime because we enjoyed it so much. I would recommend 3 Apartment Residence Vatican City to anybody without hesitation. We only had one very small complaint, which is that there was no kettle for boiling water to make a cup of good old British tea. This was our first venture into booking a holiday on the internet, our dealings with Mariella went very smoothly from start to finish and I would not hesitate to use your company again.

Thanks for everything

Dear Mr Lawson The accommodation 14 Piazza Navona Apartment Residence was excellent. The staff were extremely helpful. The airport transfers were very well organized. We will definitely be using your company again and I have also recommended you to family and friends.

Kind regards
Sally Mackey

Thank you - the apartments 3 Apartment Residence Vatican City were very nice and close to the papal city. I found the service from you company to be very good.
Your staff were very helpful about all aspects of the visit to Rome. I shall certainly book through your company again.

Helen Thomas

Residence 4 Roman Forum Apart-Hotel is a great location for sight seeing, staff are most attentive. apartments2book provided an excellent recommendation. Please make it clear that breakfast is extra. Rome is expensive.


Dear Martyn
Only one comment to make overall the 3 Apartment Residence Vatican City was superb. Staff happy friendly and helpful. Rooms clean and tidy and most importantly cool where there was air conditioning. Breakfasts on the roof garden were a positive delight. Reception were happy to organise taxi transport on our behalf to and from the airport and we were always greeted with a smile.
Good and reasonable restaurants e.g. wine bar and Trattoria in close proximity and the Vatican and St Peters literally round the corner. Good info re tours available in reception. the domestic staff equally friendly courteous and helpful. A definite 4/5 star experience at reasonable cost.

many thanks

Hi Martyn,
The apartment in Rome 3 Apartment Residence Vatican City again was very good and everything was in order. The staff were very helpful and the place was serviced daily. We felt that the carpeting was in need of a good clean but we just wore sandals when moving around. Whilst not as spectacular as the Florence unit, we have no complaints. We did have a balcony albeit small but it allowed us to view the city from the balcony. Again the location was perfect allowing us to walk to all the major sights and, the train station. The place had a large common balcony just outside our door and the balcony overlooked the fountain and centre core of the facility. It was very pleasant and we made use of it regularly. It was a nice feature of the building. I kind thought that the place was trying to serve two masters; the hotel guests and the apartment dwellers and, that the focus may have been slanted towards the big spenders i.e. the hotel guests( maybe not) but, I would still recommend the place as a good choice for people who are looking for a good clean well located apartment. The rest of our vacation was spent in a four star hotel in Sorrento where we bathed in luxury and rested after our train adventures throughout Italy. All in all, a very good experience dealing with you and apartments2book.I will spread the good word. What do you have for Dublin Ireland? Thanks again Martyn.

Best regards
Peter Kelly