Apartments2book Sorrento and the Bay of Naples Reviews
July 2012
Thank you for your email. We stayed in your apartment 11
Residence Marina Grande for 10 nights, and enjoyed our stay. The apartment
was neat and clean, and had a magnificent view. It was very accessible to everywhere
in the area and we enjoyed many wonderful meals on the marina. I think my only disappointment
may have been that there was no kettle or toaster. We had to boil water in a saucepan
for tea, and the coffee pot provided was so tiny that we had to make two pots every
time we wanted coffee.
I would like to suggest that you provide a kettle, a toaster, and perhaps a larger
coffee pot.
Apart from that we were very happy with the apartment and would definitely be happy
to stay there again.
Regards
cynthia Locklhart
December 2011
I spoke with Maria in the UK office, who dealt with my booking. Maria was very
helpful and friendly.
Our stay at 15 Residence Piazza Torquato was
quite pleasant. Our contact Tina was very helpful and friendly. We did
find it a bit noisy within the apartments, and there wasn't an oven just a hob, but
other than that we had an enjoyable stay.
We will be using apartments2book for our holiday next year, I have already been
speaking with Maria with regard to booking.
September 2011
The service and the apartment 16 Sorrento Collection was wonderful and made our trip to Sorrento very memorable.
Debbie Mcgrath
May 2011
Dear Martyn,
Thanks for your email.
We were thoroughly delighted with the accommodation! 15 Residence
Piazza Torquato Davide came to meet us near the train station when we arrived
and escorted us to the apartment and informed us of an upgrade. He provided his
mobile number and was always fast to respond to our sms's. He also gave us a few
handy hints and locations to go. This was most helpful. He also let us check out
on the final day at 2 pm and this was enormously appreciated.
The accommodation was absolutely wonderful: large, roomy, bright and in a fantastic
location. It was 1 minute from the main supermarket and laundromat, 6 minutes from
the train/bus station and 10 minutes from the main square where all of Sorrento's
facilities were was available to us. This apartment was an absolutely ideal base
to undertake day trips (including Amalfi, Positano, Capri and Anacapri, Pompeii,
Vesuvius etc) and easy walking distance to all the restaurants for dinner.
I would not hesitate to recommend this accommodation to our friends and family and
would stay there again in a heartbeat.
Finally, the price was competitive and was the most important factor in us choosing
the apartment. We felt it was well priced.
So, to conclude, thank you very much for making our stay in Sorrento so comfortable
and memorable. We will treasure the time we spent there.
With best wishes
Justin and Catherine
August 2010
Dear Martyn,
We enjoyed ourselves a lot at the Apartment in Sorrento 15
Residence Piazza Torquato. The location was perfect and the apartment was
very spacious and comfortable. We always dinned at the balcony and felt like real
Italians.
Will sure go back.
The TV was set by the administrator in a very quick way and I was able to watch
the football match between Argentina and Greece.
Best Regards
Hugo Montagnani
March 2009
Dear Martyn
We had a fantastic time at the 15 Residence Piazza Torquato.
In fact we had been there 7 years ago (having booked direct with the owners), and
hadn't realized we were going back to the same place. However, we were very happy
to use your company, as in the current financial climate we wanted a UK based company.
You and your staff were very helpful in providing us with a centrally located flat
at a reasonable cost.
Best Wishes
Val
November 2008
Dear Mr Lawson
Our party of 4 have just returned from Sorrento , we stayed at 15 Residence Piazza Torquato
My husband and I shared one bedroom, my sister in law had the other and my cousin
slept on the bed settee in the kitchen/ living area.
We loved the location, although noisy in the daytime , I had read some of the testimonials
so expected that and took earplugs. No problem!
We did find the making of tea difficult and would have liked a saucepan with a handle
as it was dangerous with the pan provided. A kettle would be the answer for all
your English clients.
We also thought that the mattresses were coming up to replacement time!
However we loved Sorrento and would use your company again, Tina was helpful and
Hilda back in UK.
Regards
Sandy Smedley
November 2008
Dear Martyn Lawson
The apartment was brilliant, 15 Residence Piazza Torquato plenty of room and superb location, we really enjoyed our stay, Tina was helpful
but we did wait around a long time on check out when we could be out sightseeing.
Also the hot water ran out quite quickly the 4th person to shower had to have a
cold one. Apart from that, very happy.
many thanks
October 2008
We have just got back from a fabulous holiday in Sorrento. The apartment at 20 Residence Villa Sorrento was perfect. In great surroundings with full
use
of the facilities of the camp site next door, it was a great base to see the surrounding
area. It is in an ideal location just outside the main town, only a 5 minute walk
from the busy shops and restaurants. The hosts were very friendly all staff were
very efficient and pleasant. Our experience of booking through you has been easy
and pleasant with good communication. THANK YOU!
October 2008
The views from the Villa are amazing and Andreas, the manager, really welcoming
and hospitable, which almost excuses any minor shortcomings we had with the apartment.
The Apartment, 18 Residence Villa Amalfi had been confirmed
to us as a 2 bed roomed apartment, which it is not. It is however perfectly
adequate for a family of 4 (if the kids don't mind sharing a room) - the lounge
was converted into a bedroom with two single beds and because the weather
was so great we did not need a lounge and just sat on the terrace or in the kitchen
for meals and drinks. Cupboard space in the kitchen was limited, as was the
crockery and cutlery and the electric were prone to cutting out if you had too
many appliances on - but that all adds to the fun of a holiday abroad!
The swimming pool is small - so only suitable for a dip not an exercise swim.
Sorrento is beautiful, with many places to eat and drink. In fact the villa is opposite
a club which has live music every night going on until about midnight. Sitting
on the terrace you could have a late evening drink and hear the music. We thought
it might stop us sleeping but it didn't.
The service we received from Apartments2book and Hilda in particular has been prompt
and very helpful - although there was obviously some confusion over the apartment
and if it was 2 Bed roomed or not - Andreas said that Hilda had not actually been
out to see the villa and this would probably help to ensure that the same problem
doesn't happen again for other visitors. In addition we strongly recommend
that you update the descriptions on your website of Il Pino and Il Golfo as they
were very confusing.
All in all we had a lovely holiday and would recommend the 18 Residence Villa Amalfi and Apartments2book to others.
Neil Lloyd-Evans
June 2008
Hello,
14 Residence Palazzo 1600 was absolutely amazing. The
space was roomy, clean and centrally located. The neighbours in the area were fantastic,
especially the restaurant directly below the apartment. I've told everyone about
Apartments2book because the staff was helpful every step of the way. Thanks to you,
this was a stress-free vacation.
Regards
Dominick Porco
June 2008
Hi Martyn,
We had a very pleasant stay at 16 Sorrento Collection thank you. The apartment is very spacious and has beautiful views. We loved the
garden and pool, it was great and secure for the children. The owner was very nice
and helpful.
Just a couple of points you may want to feed back to the owner:
my eleven year old went to the local supermarket a couple of minutes walk away and
he felt he was followed by 2 men with caps pulled down over their eyes on the way
back. He was quite freaked out. The area felt quite safe and family friendly, but
perhaps families need to be wary?
16 Sorrento Collection had a very basic level
of kitchen equipment and would benefit from a few more glasses and cups.
Families should be warned about the very steep spiral staircase, it was ok for my
11 and 12 year old, but really not suitable for small children
These are minor points, as we had a great week there.
Kindest Regards
Trish Carver
November 2007
16 Sorrento Collection Thank you very much. The apartment was fine and the owner was very helpful. Great location we will be passing this info onto others expected to travel to Sorrento in the spring of 2008.
Thanks Again
Simone Mogul
November 2007
Dear Sir / Madam,
20 Residence Villa Sorrento I am pleased to inform
you that the level of service was outstanding. I was able to get great help from
Hilda at such short notice. The apartment was perfect although we were only there
for one night. I can certainly recommend this apartment. When we arrived, the staff
were very nice and helpful. Many thanks for your excellent support.
November 2007
Our stay at the 10 Residence Villa Capo was very pleasant
and comfortable. I highly recommend this property to other travellers. It
is very clean and well maintained, and the staff helpful and polite. The setting
is spectacular, with views overlooking the bay and Mount Vesuvius. Breakfast is
excellent and very filling. The bus stop is just a few yards up the hill, and there
is a large supermarket (Conad) just short bus ride or 10 minute walk down the hill.
Just one word of caution, if you are not fast on your feet, walking up the hill
and crossing the road can be very tricky, as the busses and cars come speeding around
the corner without much warning. I will definitely stay here again upon retuning
to Sorrento.
I would like to see apartments in Zurich, Lugano, Salzburg, Vienna, Munich, Berlin,
Prague, and I could go on and on...
The website is very helpful and user friendly, especially the maps and pictures
of the apartments.
Thank you for your excellent service, and you may use my comments!!
Steven Lankarge
August 2007
We had an excellent time in Sorrento and the 16 Sorrento Collection it was superb with views to the hills and the sea. The owners were extremely
friendly and helpful as were the services of the staff in country.
Hopefully we'll be returning next year.
Many thanks
Ian
August 2007
Dear Mr Lawson,
I am very pleased to reply to your email re our stay at the 18 Residence Villa Amalfi in Sorrento. From the moment we arrived and were
greeted by Andrea we felt so much at home there, the apartment was almost too good
to be real, it was just lovely, we had everything we needed and the apartment was
so lovely and clean and Andrea was a perfect host, he made us feel so welcome and
nothing was a trouble to him, he helped us in any way that he could and went out
of his way to be of assistance.
My nephew and I were extremely happy with our stay there and were very sorry to
leave. We would never ever want to stay anywhere else in beautiful Sorrento. Also
the view from the Apartment was just stunning. I can honestly say we enjoyed every
moment
Thank you for booking us there.
Yours sincerely
Lynette Philpott
June 2007
Mariella at apartments2book was wonderful! Very helpful, patient and sourced the
perfect apartment for our stay in Sorrento.14 Residence Palazzo
1600 The apartment was superb. Situated right in centre of town and of a
very high standard, we didn’t expect anything as good!
Many thanks again to Mariella, we will definitely be recommending you and coming
back for our next holiday apartment
Kind regards
Caroline Bosher
June 2007
The apartment was very good 15 Residence Piazza Torquato. It was central for everything we needed, very clean and the beds were comfortable. On the down side, I did find it noisy as the apartment is on one of the main roads but I did get used to the noise. As you must have many English visitors a kettle would be useful as we do like our tea! I found using the saucepan was a little dangerous when pouring out the hot water as the pan was too big. I very much enjoyed my stay in Sorrento. I would use your company again.
Many thanks
Rona Fox
June 2007
Hi Martyn,
10 Residence Villa Capo Great location, great
service, clean, comfortable. We loved it! We told our friends all about it and Will
definitely go there again.
Thank you!
Nassim
April 2007
20 Residence Villa Sorrento The setting of the apartment
is idyllic ... and the apartment itself refurbished to a high standard ...
My only comment would be that it would have been near-perfect had there been a washing
machine or two within the block!
Many thanks
Juliet
December 2006
The website was well set up, your staff were very helpful if we had a problem.
We stayed at 18 Residence Villa Amalfi, Villa
Amalfi, Sorrento. Undoubtedly the most beautiful place we stayed in throughout our
trip around Europe. Andreas and his family were incredibly hospitable, giving us
a tour of the town and the apartment itself was so special in its position that
we felt like rock stars for our entire stay. Worth every cent! The nearby shop owners
were extremely helpful and were always welcoming. We will definitely be back to
enjoy this beautiful location and its people.
Iain Morrissey
August 2006
Hello
We were very pleased with the apartment 11 Residence Marina
Grande in particular the view which was fabulous. The bathroom and bedroom
were also first class. Our only problems were that the website did not make clear
that the swimming pool was not on site and we felt that we could have had more bath
towels and bath mats or a change of towels mid week. We took the large towels and
bath mat to the laundrette ourselves: another two big towels and bath mat would
have been perfect. The apartment was spotlessly clean when we arrived and Francesca
was very helpful.
Yours
Nancy Telfer
August 2006
20 Residence Villa Sorrento is a really lovely place to stay - very convenient with it's own pool for times when we did not want to go sight seeing, and a great location that was only about 5 minutes walk away from the historic part of the town, yet quiet, too. The on site restaurant is also really useful for meals when we were too tired to prepare our own food at the end of a busy day! Excellent quality and very reasonable prices. The accommodation was a super apartment, with plenty of space inside and out. In addition to the above comments, I have one complaint, and also a suggestion for creating an even more positive impact. Firstly - the complaint - when we arrived the air conditioning did not work, so our first night was VERY hot. The director of the site was very efficient in dealing with this, and sent somebody to correct it, but it could not actually be rectified until the following day. During the second night the air conditioning failed again, so we again had a very hot night. I reported to the mechanic that there seemed to be a problem at the fuse box, which kept making strange noises. I think he looked at it, switched the relevant fuse back on, and everything seemed to be working. However, on the third night the fuse kept tripping - I switched it back on again 4 times during the night. After that, the mechanics came and increased the fuse to 20 amps, and there were no further problems. In light of the fact that we had 3 nights out of 7 that were hot and disturbed due to the failure of a service I was paying for, I think that a small reduction in the bill would have been appropriate, by way of compensation. I was told that we were staying in the best apartment available - but to us it did not matter what the apartment was like at that stage - it is not the best while a key piece of equipment kept failing. Now for the positive impact - which may be something you have already considered - a small starter kit in the kitchen would be useful and would create a great impact (like the toiletries in the bathroom) - to include a dishcloth, a small quantity of washing up liquid, a bottle of water in the fridge and perhaps a little tea / coffee. Extra touches like these (especially in "the best apartment") would make the whole arrival feel extra welcoming. Just an idea, of course!
Kind regards
Jane
July 2006
We were very happy with our room in Sorrento at 17 Residence Hotel Sorrento. It was clean and bright with wonderful views of Sorrento and across the water to Naples and the food was wonderful in the hotel. The staff was most friendly and very helpful. A very short easy walk, 15-20 min. to town found good shopping and good food. We couldn't have found a nicer place to stay.
Thanks again
Dave and Marlene Ackerman
October 2005
Apartment very nice, 10 Residence Villa Capo very well equipped, great location, central to boats and central train. Staff helpful although limited English. Highly recommended.
regards
Mrs K Hester
October 2005
17 Residence Hotel Sorrento Sorrento is one of the best small hotels that we have stayed in. The staff were wonderful and the views fantastic. Room 25 was perfect for a party of 4, with the jacuzzi being an added bonus. My only grumble would be the beach area which could do with some TLC!
August 2005
We,6 girls, have just returned from a weeks holiday staying in 15 Residence Piazza Torquato. Brilliant value for money, central for doing anything in Sorrento, and the agency over there were lovely and looked after us very well as did the agency in London. Would definitely go back if returning to Sorrento. Thank you. Website is very well-designed and easy to use A Garton.
July 2005
Regarding our 14 Residence Palazzo 1600 Sorrento, we found it to be very clean. spacious, and well decorated. Our only problem was getting our suitcases up the spiral staircase. The staff were friendly and efficient. I was concerned about using a website for booking, but was impressed with my dealings with you on addressing my concerns. I will certainly use your service again when I return to Europe.
July 2005
We stayed at 15 Residence Piazza Torquato in Sorrento for 2 weeks early June this year and loved it! Couldn't have been more central. Fairly basic, but all we needed, including free washing machine use, which was essential travelling with our toddler! Very good service from agency in Sorrento. Would stay there again any time.
Ramona & Nigel Parkes
June 2005
10 Residence Villa Capo A fantastic apartment with
terrific views! Will book again if returning to Sorrento!
No complaints at all!
Thank you
February 2005
Dear Mr. Lawson,
We were completely satisfied with our experience with apartment2book.com and extremely
satisfied with the accommodation in Sorrento.
The owner Andrea was so gracious and friendly. The apartment at 18 Residence Villa Amalfi was incredible. It was in the best location with
the best view of all of Sorrento. We felt so special to have Andrea share his beautiful
home with us.
Thanks, our stay in Sorrento is definitely our fondest memories of our vacation.
Todd and July Ratley
October 2004
Hi,
The accommodation was excellent at 10 Residence Villa Capo.
A little noisy in the apartment we were in at night due to proximity to the road
but not really a problem to us. We could shut the balcony doors and put the air-conditioning
on The apartments are of high quality. Cleaning service everyday with no extra charge.
The view from the balcony was excellent. The staff were exceptionally good with
nothing being too much trouble. Can you pass on our thanks to the hotel staff and
I'd also like to thank you for your service which was equally as excellent. Any
queries I had of you were answered promptly and with courtesy.
Regards
Tony
August 2004
Martyn,
I must say the accommodation was excellent, the staff very helpful, the amenities
were top class and the location was superb. I would certainly recommend the 20 Residence Villa Sorrento. to any potential visitors. We will have no
hesitation in returning to the property when we visit again. All of your staff were
very helpful and professional at all stages of our booking.
Thanks again for making our visit so pleasant Marc Synnott.
August 2004
We couldn't have asked for a nicer apartment 20 Residence Villa Sorrento. The service was excellent. The apartment was modern, air conditioned when we needed it cooler, bed was comfortable and location a couple minutes from downtown Sorrento couldn't have been better. Please clear up the haze surrounding Vesuvius so we can see it better from the bedroom. The location of the apartment in the midst of magnificent fauna was exquisite. Since we like to cook when we vacation, we could have used more cooking utensils, but we managed nicely.
Thanks
Bill & Pat Allison
July 2004
17 Residence Hotel Sorrento is situated in a very beautiful setting. We had 2 rooms, 1 suit and 1 standard. My parents had the standard room and were very disappointed. The room had a window that faced a wall on the main street. Our suit on the other hand was stunning. The staff was very good as they changed my parents room to a little more brighter one. The breakfast and dinner was excellent. It was nice to see the owner adding special touches to everything like changing the flower pots, inspecting fresh vegetables coming in, watering the plants etc. Overall our visit was very good.
June 2004
Hi The apartment we stayed in was very nice, 15 Residence Piazza Torquato it was fairly basic however had everything we needed as was very clean and tidy on our arrival.
Kind Regards
Mark
June 6, 2004
Apartment2book
We have just returned from our trip to Italy and would like to comment on our apartment
in Sorrento 15 Residence Piazza Torquato There were
7 of us, Our daughter, her husband and three children (16,14,11), my husband and
I. Our son-in-law loves to cook and the kitchen was well supplied. The property
is on the top floor of a building in the center of Sorrento and has a nice balcony.
The agency in Sorrento was also very helpful.. We would certainly recommend the
apartment. Sharon Underwood.
July 2003
Dear Martyn
Thank you for your enquiry. We thought the apartment was FANTASTIC. Have been to
Sorrento before and stayed in a hotel, never again. We will definitely go back and
stay at 20 Residence Villa Sorrento. It had everything
we wanted plus the added benefit of the campsite facilities. Pool, shop and restaurant
all good. Your staff were very helpful and efficient in handling my booking, and
I would like to say thank you to Maria especially.
Regards
Vivienne Wall
